FEMA’s BCA Technical Assistance Helpline is available to provide assistance using FEMA’s BCA Software. Inquiries presented to the Benefit Cost Helpline are addressed on behalf of FEMA by an outside entity. The Benefit Cost Helpline cannot review or perform benefit cost analysis. Assistance requests in reviewing or performing BCA and eligibility or policy questions should be direct to the local State Hazard Mitigation Officer.
The Helpline’s hours are 9 . – 5 . (.) Monday through Friday.