August 2004 thematic essay

It is noted that errors due to networking, connection and some kinds of mistyping of URIs are not within the control of the content provider, which has no way to influence how such errors are presented to the user. However, where errors are within the control of the content provider the user should be provided with clear information regarding the fault they have experienced. This should help them to understand whether the fault was temporary or permanent, whether they should retry the attempt to access the content and how they may be able to escalate the problem.

August 2004 thematic essay

august 2004 thematic essay

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